Shipping Policy - Techmentor Innovations Connect

Shipping Policy for Techmentor Innovations Connect Private Limited (tmic.shop)

Effective Date: 03-12-2024

At Techmentor Innovations Connect (tmic.shop), we are committed to delivering your orders promptly and securely. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our platform.

1. Shipping Methods and Charges

  • Standard Shipping: We offer standard shipping for all orders, with estimated delivery times of 3-7 business days.
  • Express Shipping: For faster delivery, express shipping options are available at an additional charge. Estimated delivery time is 1-3 business days.
  • Shipping Charges: Shipping charges vary based on the weight and size of the product and the delivery location. These charges will be displayed at checkout.

2. Order Processing Time

All orders are processed within 1-2 business days, excluding weekends and public holidays. Orders placed after 5 PM or on weekends will be processed the next business day.

3. Delivery Locations

  • We deliver to most pin codes within India. However, there may be some locations where delivery is unavailable. You will be notified at checkout if your location is not serviceable.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the courier partner's website.

5. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact our customer support team for assistance.
  • If your order is lost in transit, we will investigate with the courier partner and offer a replacement or refund as per our discretion.

6. Incorrect or Incomplete Address

Please ensure that you provide accurate and complete address details at the time of checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. Additional charges may apply for re-delivery.

7. International Shipping

Currently, we do not offer international shipping. Orders can only be delivered to addresses within India.

8. Contact Customer Support

9. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective from the date mentioned at the top of this page and will be communicated through our website or app.